Serenity Impressions | Design Policies and Revisions

🕊️ Serenity Impressions Service & Design Policy

At Serenity Impressions, we are dedicated to providing high-quality obituary designs and memorial prints with professionalism and care. Please review our policies before placing an order.

📄 Obituary Design Policies

• Rough Draft: Delivered within 24–48 hours of receiving content.
• Final Design: Sent within 1 business day after approval.

Obituary Revision Policy:

• Minor Edits – $10: Small text changes, name spelling corrections, date/time adjustments.
• Moderate Edits – $35: Multiple text changes, photo replacements, slight layout adjustments.
• Major Edits – $60+: Significant layout modifications, multiple photo swaps, extensive text revisions.

🔹 Edits will not be made until payment is received.
🔹 Once final files are delivered, any further changes will require a new order.

📢 Funeral Announcement Policies

• Initial Draft: Delivered within 24–48 hours of receiving content.
• Final Design: Sent within 1 business day after approval.

Revision Policy:

• Minor Edits – $10: Name spelling corrections, small text changes.
• Moderate Edits – $25: Multiple text changes, photo swaps, slight layout adjustments.
• Major Edits – $40+: Significant layout modifications, multiple photo swaps, extensive text revisions.

🔹 One free minor edit is included within 24 hours of finalization.
🔹 Once final files are delivered, any further changes will require a new order.

📚 Memorial Keepsake Policies

• Bookmarks, Prayer Cards & Thank You Cards
  Design Turnaround: 24–48 hours
  Printing Time: 1–2 business days
  Shipping: 2–3 business days (FREE shipping included)

Revision Policy:

• Minor Edits – $10
• Moderate Edits – $20
• Major Edits – $40+

🔹 One free minor edit is included within 24 hours of finalization.

📱 QR Code Programs & Entrance Boards

• Design Turnaround: 24–48 hours
• Printing & Shipping: 2–3 business days

Revision Policy:

• Minor – $10: Text adjustments, QR updates
• Moderate – $20: Photo swaps, layout changes
• Major – $40+: Full redesigns

🔹 QR codes are tested before finalization.

🌿 Grave Blankets

• Production Time: 1–2 business days
• Shipping: 2–3 business days

Revision Policy:

• Minor – $10: Text updates
• Moderate – $20: Photo/text swaps
• Major – $50+: Full layout overhaul

🪦 Casket Panels & Headstone Designs

• Design Turnaround: 2–3 business days
• Delivery Time: Varies by vendor

Revision Policy:

• Minor – $10: Text or design tweaks
• Moderate – $20: Photo swaps, layout adjustments
• Major – $50+: Full redesigns

🔹 Final approval is required before submitting to production.

🎗️ Retractable Memorial Banners

• Design: 24–48 hours
• Shipping: 3–5 business days

Revision Policy:

• Minor – $10: Text updates
• Moderate – $25: Photo swaps
• Major – $50+: Full redesign

⏱️ Turnaround & Rush Orders

• Digital Designs: 24–48 hours
• Printed Orders: 1–2 business days + shipping
• Rush Orders: Available for $125 (flat fee)

💳 Payment & Refunds

• Full payment is required before design or printing begins.
• No refunds for digital or printed orders.

💰 Payment Plan Options

• Via SerenityImpressions.co: Shop Pay Installments, ZIP
• Via BrandingStudio314.co: Sezzle, Klarna, ZIP, Shop Pay

🚚 Printing & Shipping

• Printing: 1–2 business days post-approval
• Shipping: 2–3 business days (FREE on memorial orders)
• Customer must provide correct shipping info

📤 File Delivery & Customer Responsibility

• Final files delivered in high-resolution PDF via email
• Customers must review and approve proofs before printing
• We are not liable for any errors after final approval

📸 Program Showcase

Designs may be featured on our website or social platforms as portfolio examples.

By placing an order, you agree to these policies.